FREE FIRST CLASS SHIPPING ON U.S. ORDERS OVER $49

Questions?

Answers to a few of the most common questions here at Rogue Industries

How do I reach Rogue Industries?
For all customer inquiries, please call us at 1-800-786-1768.
A real person will answer your call Monday to Friday, 9 A.M. to 4 P.M. EST.
You can also email us at info@rogue-industries.com.

What are your locations?
We have offices in Portland and Standish. Neither is a traditional retail space, but if you need a wallet and you're in the area, give us a call and we can probably help you out. 

Rogue Industries
588 Saco Rd
Standish, ME 04084

Rogue Industries Design Studio
386 Fore St. Suite 500
Portland, ME 04101

How do I make a return?
We have tens of thousands of satisfied customers, but realize that sometimes products need to be returned. If this is the case, just return the wallet within two years and we will refund your money or exchange the product - it's your call. Our no hassle return policy does not require any phone calls or Return Merchandise Authorization numbers. Just mail back the wallet with a note of who you are and a short reason why you're returning the wallet to:

Rogue Industries
Attn: Returns
588 Saco Rd
Standish, ME 04084

Upon receipt of the wallet, we will refund you the amount you paid or send you a replacement. If you'd first like to talk to someone about a return or exchange, please call us at 1-800-786-1768, or send our customer service department an email: info@rogue-industries.com.

What is your guarantee?
We stand behind our products, and we don't want you to have anything from Rogue Industries that isn't completely satisfactory. Which is why we want you to know, if your purchase with us was made in the last two years, we'll replace your product free of charge, or issue you a refund - it's your choice. Where else are you going to find a guarantee like that?

What are your shipping policies?
We don't like high shipping prices either. That's why were pleased to offer free domestic shipping on all orders this holiday season. We are also offering Free Priority Shipping on U.S. orders placed 12/16 hrough 12/20. Orders will arrive in 5 – 7 business days. Expedited and international shipping options are available at checkout. And yes, we do ship to APO/FPO addresses.

Which pocket does the wallet go into?
Our Rogue Front Pocket Wallets are designed to fit in either your right or left front pants pocket. 

Why the shape?
The wallet is designed to match the shape of your front pocket for a more comfortable, more secure carry. With it's matching shape, the wallet won't slide around on you.

So how does the wallet fit?
Point down, with the rounded edge facing behind you. (Like so.)

Are all of your products Made in Maine?
No. Our Made in Maine Collection is made in the USA. Products not in the Made in Maine collection are not.